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Privacy Policy + Terms and Conditions

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Privacy Policy 2025

WEBSITE PRIVACY POLICY

Terms and conditions

1. Introduction

FlowConcept Studio (“Company” or “We”) respects your privacy and is committed to protecting it through compliance with this policy.

This policy outlines the types of information we may collect from you or that you may provide when you visit the website www.flowcostudio.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • On this Website.
  • In email, text, and other electronic messages between you and this Website.
  • Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

This policy does not apply to information collected:

  • Offline or through any other means, including any other website operated by FlowConcept Studio or a third party (including our affiliates and subsidiaries).
  • By any third party, including through applications or content (including advertising) that may link to or be accessible from or on the Website.

By accessing or using this Website, you agree to this privacy policy. If you do not agree, your choice is not to use our Website. This policy may change periodically (see Changes to Our Privacy Policy), and your continued use of the Website is deemed acceptance of those changes.

2. Information We Collect About You

We may collect several types of information, including:

  1. Personal Information: Information by which you may be identified, such as your name, postal address, email address, or phone number.
  2. Non-Personal Information: Data about you that does not individually identify you.
  3. Technical Information: Details about your internet connection, browser, equipment used to access the Website, and browsing patterns.

We collect this information:

  • Directly from you when you provide it.
  • Automatically as you navigate the Website via cookies, web beacons, and other technologies.

3. Information You Provide to Us

The information we collect may include:

  • Data submitted via forms, such as registrations or service requests.
  • Records of correspondence (e.g., email addresses).
  • Survey responses or search queries on the Website.
  • Content posted to public areas of the Website (“User Contributions”), which may be visible to other users.

Note: We cannot guarantee the security or confidentiality of User Contributions.

4. Automatic Data Collection Technologies

We may use technologies like cookies and web beacons to collect:

  • Details of Website visits (e.g., traffic data, location, and usage).
  • Information about your device, IP address, and operating system.

These technologies help us improve the Website, such as by remembering preferences or enhancing search functionality.

Third-Party Cookies: Third-party services may use tracking technologies for interest-based advertising. We do not control these technologies and recommend reviewing their policies directly.

5. How We Use Your Information

We use the collected information to:

  • Provide and manage Website content.
  • Respond to inquiries or provide requested services.
  • Notify you of Website updates.
  • Customize user experiences.
  • Enforce legal obligations or protect rights and safety.

6. Disclosure of Your Information

We may share your information:

  • With affiliates, contractors, or service providers to support business operations.
  • To fulfill a contractual obligation or for other disclosed purposes.
  • To comply with legal processes or court orders.
  • If necessary to protect the Company’s rights, safety, or property.

7. Choices About Your Information

You can:

  • Disable browser cookies (note: some Website features may not function properly).
  • Opt out of targeted advertising through services like the Network Advertising Initiative 

8. Data Security

While we take steps to secure your data, no method of transmission is 100% secure. Any transmission is at your own risk.

9. Information from Children

While we take steps to secure your data, no method of transmission is 100% secure. Any transmission is at your own risk.

10. Governing Law

By visiting the Website, you agree that any disputes related to privacy or the terms outlined in this Privacy Policy will be governed by the laws of Chile, without regard to its conflict of law principles. Any disputes will be subject to the jurisdiction of the courts of Santiago, Chile.

11. License

Unless otherwise stated, FlowConcept Studio and/or its licensors own the intellectual property rights for all material on flowcostudio.com. All intellectual property rights are reserved.

You may access materials on this Website for personal use subject to the following restrictions:

  • Do not republish material from flowcostudio.com.
  • Do not sell, rent, or sub-license material from the Website.
  • Do not reproduce, duplicate, or copy material from the Website.
  • Do not redistribute content from the Website.

12. User Comments

FlowConcept Studio does not pre-moderate user comments. Comments represent the views of their authors. FlowConcept Studio reserves the right to monitor and remove inappropriate comments. By posting comments, you warrant that:

  • You own or have permission to post the content.
  • The content does not violate third-party rights.
  • The content is not defamatory, offensive, or unlawful.

By posting, you grant FlowConcept Studio a non-exclusive license to use, reproduce, and edit your comments in any format.

13. Changes to Our Privacy Policy

We may update this policy periodically. Changes will be posted on this page, with the date of the latest revision.

For questions about this policy, please contact us at: contacto@flowcostudio.com.

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